Contact Customer Support
We are dedicated to providing helpful, prompt assistance for PolishNano CeramiScrub XT orders, product inquiries, and return authorization.
Direct Customer Support
Primary Support Email: support@helpdeskall.com
Secondary Support Email: support@colapa.com
Support Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM EST (Typical response time within 24–48 hours)
Merchant Legal Entity & Returns
Merchant Operator: COLAPA / Cola Room
Operating Address: Room 702, 7/F, Spa Centre, No. 53-55 Lockhart Road, Wan Chai, HK
Business Address: UNIT 04, 7/F, BRIGHT WAY TOWER, NO. 33 MONG KOK ROAD, KOWLOON, HK
VAT Number: MT103512421976
Please note: Before returning any merchandise, you must email customer support to receive a Return Merchandise Authorization (RMA) number and specific return facility address.
Order Tracking Notice
Tracking numbers are automatically emailed once an order has been packed and handed over to the courier. If you have not received tracking within 24 hours of ordering, please check your email spam or promotions folder.